My payment failed, what should I do?

A failed payment usually stems from your bank's security check, and you can fix it easily with a few simple steps.

Try these first:

• Try the payment again a few minutes later.
• Use a different card.
• Check your card details and limit.
• Complete your bank's 3D Secure confirmation.

Update your payment method:

• Web subscription → open the Subscription section from your account and refresh your saved card.
• App Store or Google Play → update your payment method from that store's settings (Apple ID or Google Play).

If the problem persists:

• If the transaction still won't go through, reach out to us via Quick support.

To see which cards are valid, see the Which payment methods can I use? article.